Thank you for visiting www.watravel.eu (hereinafter referred to as “World and Travel Reisebüro e. U.,” “we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
a. Personal Data
We may collect and process the following personal data about you:
- Contact Information: Name, email address, phone number, and mailing address.
- Identification Information: Passport details, date of birth, nationality.
- Booking Information: Travel preferences, trip details, and travel history.
- Payment Information: Credit card details and billing address.
b. Non-Personal Data
We may also collect non-personal data that does not identify you directly, such as:
- Browser type and version.
- Time zone setting.
- Browser plug-in types and versions.
- Operating system and platform.
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage our services: Process your bookings, manage your account, and provide customer support.
- To communicate with you: Send you updates, newsletters, and other information that may be of interest to you.
- To improve our website and services: Conduct research and analysis, enhance user experience, and monitor usage trends.
- To ensure security: Protect our website and users from fraud and other malicious activities.
- To comply with legal obligations: Respond to legal requests and prevent harm.
3. Sharing Your Information
We do not sell or trade your personal information to third parties. We may share your information with:
- Service providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Travel partners: Airlines, hotels, car rental companies, and other travel-related service providers to fulfill your booking requests.
- Legal and regulatory authorities: When required by law or to protect our legal rights.
4. Your Rights
You have the following rights regarding your personal data:
- Access: The right to request access to your personal data.
- Rectification: The right to request correction of any inaccurate or incomplete personal data.
- Erasure: The right to request the deletion of your personal data, subject to certain legal obligations.
- Restriction: The right to request the restriction of processing your personal data.
- Objection: The right to object to the processing of your personal data.
- Data Portability: The right to request the transfer of your personal data to another party.
To exercise these rights, please contact us using the contact details provided below.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
World and Travel Reisebüro
Email: info@watravel.eu
Phone: +4366065675006
Address: Wilhelmstraße 37, 1120 Wien, Austria