Privacy Policy

Privacy Policy

Last updated: 14 December 2025

1. Controller (Responsible Entity)

Company / Website name: World and Travel Reisebüro e.U.

Website: https://www.watravel.eu



Business type: Online Travel Agency

Services: Airline ticket booking, hotel booking, visa services, tour arrangements

For questions regarding data protection, please contact us via our Contact page.

2. General Information

We take the protection of your personal data very seriously. Your personal data is processed in accordance with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and applicable EU regulations.

Personal data is any information that can identify you personally.

3. Data Collection on Our Website

a) Server Log Files

When you visit our website, the hosting provider automatically collects and stores information in server log files, including:

  • Browser type and version

  • Operating system

  • Referrer URL

  • IP address

  • Date and time of the request

This data is processed based on legitimate interest (Art. 6(1)(f) GDPR) to ensure technical stability and security.

b) Contact Form / Email Contact

If you contact us via a form or email, your details (name, email address, message) will be stored to process your request.

Legal basis:

  • Art. 6(1)(b) GDPR (contract or pre-contractual measures)

Your data will not be shared without your consent.

4. Travel & Booking Services

When using our services (flight tickets, hotel booking, visa services, tours), we may collect:

  • Full name

  • Contact details

  • Passport or identity details (only if required)

  • Travel preferences

This data is used exclusively to fulfill the requested travel service and may be shared only with:

  • Airlines

  • Hotels

  • Visa authorities

  • Tour operators

  • Payment providers

Legal basis: Art. 6(1)(b) GDPR

5. Cookies

Our website uses cookies. Cookies are small text files stored on your device.

  • Necessary cookies are used to ensure proper website functionality

  • Optional cookies are used only with your consent

Legal basis:

  • Art. 6(1)(a) GDPR (consent)

  • Art. 6(1)(f) GDPR (legitimate interest)

You can manage or withdraw your cookie consent at any time.

6. Comments

When visitors leave comments, we collect the data shown in the comment form, as well as the IP address and browser user agent string for spam detection.

An anonymized hash of your email address may be shared with Gravatar.

Gravatar privacy policy: https://automattic.com/privacy/

7. Media Uploads

If you upload images, please avoid images with embedded location data (EXIF GPS). Visitors can download and extract such data.

8. Embedded Content from Third Parties

Content on our website may include embedded content (videos, maps, booking systems).

These third-party websites may collect data and use cookies.

Data processing is subject to the respective provider’s privacy policies.

9. Google Services (AdSense & Analytics)

Our website may use Google services, including:

  • Google AdSense

  • Google Search Console

Google may use cookies and web beacons to analyze user behavior and display personalized advertising.

Provider: Google Ireland Limited, Dublin, Ireland

Privacy policy: https://policies.google.com/privacy

Legal basis:

  • Art. 6(1)(a) GDPR (consent)

  • Art. 6(1)(f) GDPR (legitimate interest)

10. Data Sharing

We do not sell or rent personal data.

Data is shared only when required:

  • For service fulfillment

  • For legal obligations

  • With your explicit consent

11. Data Retention

Personal data is stored only as long as necessary to fulfill its purpose or as required by law.

Comments remain stored indefinitely unless deleted by the user or administrator.

12. Your Rights (GDPR)

You have the right to:

  • Access your data (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection (Art. 21 GDPR)

Requests can be made via our Contact page.

13. Right to Lodge a Complaint (Austria)

If you believe your data is processed unlawfully, you may lodge a complaint with:

Österreichische Datenschutzbehörde

Barichgasse 40–42

1030 Wien, Austria

https://www.dsb.gv.at

14. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to comply with legal requirements or service changes.